Kim Ratcliff

Inspirational Insights – Kimberly Ratcliff

Kim RatcliffWe are lucky to have so many tremendous women in our community! You’ve met quite a few of them in our Woman of the Week feature. Now, we’re going to ask them some probing questions and see what kind of insights we can glean from these talented, successful women. Some are Executive Elements clients and some are not. Some are seasoned professionals and some are just starting out in their career. And all are super smart!

Today we hear from Kimberly Ratcliff, Director of Communications for Battelle for Kids. A few months ago she was our Woman of the Week and now she’s agreed to share more career insights.

We asked Kim, “What’s the coolest thing you’ve done in your career?”

Here’s what she told us….

The coolest work I’ve ever done has been with high-performing teams. I describe it as “cool” both in terms of the process and the final product. When I work with people I can trust in a team setting, the benefits are immeasurable. On a selfish level, it feels good to create with people who have high standards for quality and a good sense of humor. And in terms of productivity, the work is greatly improved by the efforts of a team that is constantly learning and growing.

The coolest thing about the coolest thing I’ve ever done is that it happens all of the time. I don’t even have to leave my office to find a good example. Where I work, at Battelle for Kids, we partner with large U.S. urban schools and rural collaboratives to support the transformation of educational systems for student success in college, career, and life. This is “big work” — it requires a passion and level of dedication that not everyone possesses. But every person I work with at Battelle for Kids has this mission-driven sense of purpose.

Here’s a case in point: My colleague and office-mate, Janice Zielinski, is a communications ninja of the highest degree. I feel like I learn more just by sitting in the same room with her. When we have a new challenge (i.e., every day!), our Senior Communications Director Julianne Nichols appears at our door, with a smile on her face, seeking out problem-solving help for one of our clients from across the country. Julianne starts the process by positioning the communications challenge. Then, she rolls up her sleeves to think through it with us. We gather chairs in a huddle or do stand-up meetings to work it through.

All three of us have similar backgrounds, with agency and/or corporate as well as education experience, and we all do the same type of work, but we have very different approaches to the process. Julianne is focused on strategic positioning—she keeps our team pointing to solutions for the overarching business goals. Janice is all about efficiency and creativity—she is one of the fastest and cleanest writers I know. I tend to bring an approach that leans into a combination of written and visual solutions to meet the needs of different types of thinkers and learners. Inevitably, we co-create solutions for our clients that they use over and over again, with many people in school districts. It’s an honor to know that our work touches so many educators.

I’m a firm believer in the power of teams to create wonderful and useful work. Whether I start off by framing up the solution, or if I’m involved in editing downstream from the written work’s inception, I trust in the quality of the work because it was initiated or touched by a colleague like Julianne or Janice. Working with cool people—defined by their ability to take the work to the next level—is most definitely my coolest thing ever done.

Wow, that’s fantastic! We love hearing that people are so inspired and jazzed by their work every day. Thanks so much for sharing, Kim!

What’s the Lesson?

When mentoring high performers, it’s important to help the individual explore all of their options. Sometimes a career change is in order. How can you help these individuals adjust their career to something more fitting, yet still keep them in the organization?

Today’s guest post from Kim Ratcliff offers managers and mentors some terrific ways to nurture and help emerging leaders make good decisions about their career. While Kim’s story ended with a departure from her company, you may learn some lessons from her experience that can help keep good people within your organization.

What is the Lesson?
by Kim Ratcliff

A mentor of mine repeatedly asks me: “What is the lesson?” It’s an annoying question that frustrates me every time, but it points me in the right direction at turning points that feel challenging. Career change is usually a time for helpful yet difficult lessons.

Case in point: About seven years ago, I was struggling in my career. I’d been in the same place for seven years and felt like I was treading water. In the process of making the decision to leave, I shared my thoughts a bit too publicly.

In other words, I fast-forwarded a change process in my career without thinking through the consequences. It was a painful time for me, but looking back I can see how it was a necessary and helpful push into the future.

My mentor happened to work with me at the time, and she was a helpful resource in making me stay clear as I learned along the way. Here’s my own version of “the lesson” that my mentor encouraged me to take in:

1. Know thyself. Or, put another way, don’t snow thyself. Everyone is capable of stretching the truth or sidestepping it. Straying from reality will take you into dangerous territory. Be clear about and stay true to your own values, and the choices you make will reflect them.

2. Keep close friends (and friends close) and listen when they question you. Trust the counsel of your allies, even when it’s hard to hear.

3. Before you make a change, consider the short- and long-term consequences. Think through all of them and imagine yourself there. While changing can be cathartic in the moment, it may not feel that way after a few years. Think before you leap. Conversely, sometimes slow change creates needless pain over time. Better to yank off the band-aid than to draw out the agony.

4. Seek out evidence that will help you to “learn from the lesson.” If you get past an obstacle and it was just by luck, you’re going to run into that obstacle again. Guaranteed. So save yourself some heartache and learn it the first time, even if the lesson is painful.

If you are mentoring someone who is pondering a career change, use these pointers to help guide them in a direction that is best for them – and the company.

What advice would you give someone who is looking to change careers, either within your organization or elsewhere?

Woman of the Week – Kimberly Ratcliff

kim ratcliffUnderstanding what makes dynamic female leaders tick is key to successfully recruiting – and retaining – them in your organization.

Each week, we feature a woman from our community to give a peek at the key areas – personal and professional – that motivate and drive these high performing executives. If you know someone who should be featured, contact us!

Kimberly Ratcliff

My Current Job/Company
Director, Communications/Battelle for Kids

My Birthdate
12/20/67

My Work
I provide strategic communications counsel to large urban school districts across the country.

My Passion
My family and friends, including the dog. The great outdoors.

My Family
Ben (husband), Katie (14), Joshua (10)

My Heroes
All of my dogs, present and past

My Escape
Anything outdoors, preferably in the mountains. National Parks at Teton, Glacier, Acadia and Bay of Fundy are favorite places.

My Pet Peeve
People who could care less. And people who don’t think.

My Indulgence
Reese’s Cups. Jeni’s ice cream-Queen City Chocolate. Spicy Indian food.

My Roots
My family is from Southeast Ohio, on the border of Ross and Vinton Counties. This means that I’m used to being around some pretty compelling storytellers.

My Future
Gives me a chance to continue growing up, although I don’t think I’ll ever REALLY be a “grown-up!”

My Love
Being with my dog.

My Movie
Amelie. I love the characters, the part of Paris where it’s set (Montmartre) and the vibrant colors of the costumes and scenery.

My Quote on Life
“Always do what you are afraid to do.”
-Ralph Waldo Emerson

My Accessory
Earrings, long and dangly

My Advice to Young Women
Don’t be afraid to take risks. Just make sure that you know yourself well, and surround yourself with people who love you and are comfortable questioning you so that you stay grounded along the way.

How I Balance it All
My life is like a game of whack-a-mole. One thing’s in balance, and another thing is popping up. When I was in my 30s, it all felt pretty overwhelming, but I think that my 40s are teaching me to get used to it and just keep pushing forward. Being patient with myself is probably the most difficult lesson I’ve learned, but now that I can do it, I am much happier. It’s okay to make mistakes as long as I can learn a lesson from the missed mark.